Last updated: 3:00 on Sep 22, 2023 (UTC)
The updated information is in red fonts.
Dear CoinEx users,
On September 12, 2023, our Risk Control System detected anomalous withdrawals from several hot wallet addresses used for temporary storage of user assets on CoinEx exchange. Promptly recognizing the gravity of the situation, we immediately established a special investigative team to delve into the matter. It is currently preliminarily determined that the cause of the incident was the leakage of the hot wallet private key. The investigation and processing work is proceeding in an orderly manner, and we will continue to update the relevant progress in this announcement.
The attack mainly involves crypto assets such as BTC, ETH, XRP, BCH, SOL, etc., and the specific values are still being liquidated. The assets in CoinEx cold wallet have not been affected by this incident. We will announce more relevant information about this attack through CoinEx official channels as soon as possible.
| Chain | Asset | Chain | Asset |
| BTC | 231 BTC | KDA | 2,214,700 KDA |
| ETH | 4,953 ETH | BCH | 2,220 BCH |
| SOL | 135,600 SOL | XDAG | 229,291,485 XDAG |
| TRON | 137,127,860 TRX | TOMO | 259,494 TOMO |
| XRP | 12,625,364 XRP | VET | 42,422,648 VET |
| BNB | 29,552 BNB | LTC | 5,435 LTC |
| XLM | 4,321,978 XLM | DOGE | 16,695,400 DOGE |
| TON | 325,430 TON | AIDOGE | 5,454,650,258,018,313 AIDOGE |
| ETHW | 124,600 ETHW | ETC | 7,434 ETC |
Latest Progress
Currently, CoinEx has taken the following measures:
1. Sep 12: Emergency shutdown of hot wallet servers and suspension of deposit and withdrawal services for all coins on the platform.
2. Sep 12: Timely transfer of remaining assets from the hacked hot wallet to secure addresses.
3. Sep 12: Investigation into this incident led by wallet team and security team, based on collected information and leads.
4. Sep 13: Reaching out to exchanges and wallets in assistance of freezing associated accounts related to the hacking incident.
5. Sep 13: Communicating with users by opening channels to address concerns.
6. Sep 14: Detailed disclosure of stolen assets and follow-up arrangements.
7. Sep 15: Actively engaged with the community to answer questions.
8. Sep 14-21: Completing wallet system reconstruction.
9. Sep 21: Resuming deposit and withdrawal services for 10 mainstream cryptos, including BTC, ETH, USDT, USDC, etc., with new deposit addresses.
CoinEx solemnly promises that users’ assets have NOT been, and will NOT be affected in this attack, and the CoinEx User Asset Security Foundation will bear the financial losses from this incident.
Wallet Service Recovery Plan
So far, CoinEx has resumed deposit and withdrawal services for 190 cryptocurrencies, including BTC, ETH, USDT, and USDC.
The wallet system is operating safely and steadily at present. We will gradually resume deposit and withdrawal services for the remaining 500+ cryptos. Since the resuming operations will be processed frequently, there will be no further or separate announcements for each crypto. You can click HERE to check the status of services for specific cryptos.
Please note that new deposit addresses will be generated for every user, and all previous old deposit addresses will NO LONGER be valid. Please DO NOT use any old deposit addresses you may have saved - The old addresses will be NO LONGER valid and assets sent to them will be permanently lost. Please be sure to double-check that you are using the new address before depositing.
CoinEx Will Resume Deposit and Withdrawal Services of 180 ERC20 Tokens, Estimated on Sep 22, 2023
Suspicious Addresses
We kindly request help from relevant project teams and fellow exchanges to assist us in freezing the funds sent to suspicious addresses connected to the attack. CoinEx is truly thankful for the help we’ve received in resolving this issue, as well as the community’s support during this challenging time.
*We will continue sharing updates on suspicious addresses here*
| Chain | Suspicious Addresses |
| ADA |
addr1qxch3q3knzn3qvnh4rzc8r2u9hemz9sn8ws49jnvp6ptsuq4jkaf 9r8mqwu3t5h9krvlksmdfp84kmhjqwy3dag5m32q22m8y9 |
|
addr1q9zwxfgk7rzacd8mnzywl9rfsjllp24sugh9lmh83seunsdk6cq4we 08j69uphlxh4ku5e5v3ftwvn5rn2zuj5pzedaq2u5phl |
|
| APT |
0x2a80f8be5f79fc6619cba022e38ed44cb3d1 5d05d26fc1c2238d8f90fbff94d6 |
| ARB | 0xfEec9F846E2FE529B765d832EBa988a399Fe3cD6 |
| 0x838c92ee71eba4fabb1c19d7403bf36c178d9002 | |
| 0x9C607136294f0541a06bb0828D6b42351bDB8e31 | |
| 0xf2f11edbfd0b7ab74be1e822f9538f4f3810065b | |
| 0x8e585ce8181e1aaa4dd0806257609c21c0b73f2e | |
| ATOM | cosmos16ey6wvs2ce2vq8865dsmpnmgv0tuc96xp73a48 |
| cosmos1f253rm4w9rdva97q4s2w0ltuc29pen0llpv4qn | |
| cosmos1qc54elww8yj5x3sl8xjsu24enz053ecs7h2vmk | |
| cosmos1ga7degxjyfx3pxydgaf2hwzk6mq8dacku2yx6j | |
| cosmos10xxtss5m6peaqwj64mekdsjn63jqcs8k5e2u93 | |
| AVAX | 0xAE61C1262678261f78bB4c99c21648E52dE4e5C5 |
| BCH | qrgxyhj8rzl4l7fgauu6q6vtu2grct4jeyrnaq2s75 |
| BSC | 0x6953704e753C6FD70Eb6B083313089e4FC258A20 |
| 0xC844F7178379782eC19F3EE6E399f2EB7b2b984F | |
| BTC | 1BHNb9UJy4cWFB5wywZkTVgoNB4JbFmswH |
| bc1qpwzvs544euec5eqc9xk2h9qr9885hgwqums0yp | |
| bc1qt7m386plw5vutvx6rx0w7rjx74zjp7lw959dst | |
| bc1q0nhyk3es3am9kxud0ye352lf2s59ctvcuhg4dd | |
| bc1q4dnx6r35hqv5jv88n4s4s6msng2l36uq2lw9rf | |
| DOGE | DGAipZhEbf9r65QdB7WPwzdBKDpefVwwsZ |
| D77Pwpnz2oxBVgWPEeZaUTYRJPwBR3Yysd | |
| DSBqqfauc3STDv29d8zpcLcPpuCT9hKkkS | |
| D7Bkx9n3KAraejFgJghNK2eHNj3ATSxwxj | |
| DATyQ8H92r3gKmD8EmCNcs519GjN1gt1Pg | |
| DCjmGZMfi25DtQ66UzghRBb6mwGkpG4BhX | |
| DOT | 1WUqwCnEpTN8cEHBqmVrFxxgDArBuBb2KBVtbKBTVFhFxAs |
| ETC | 0x37a966ade96de7270e393b5533f46cb849398bf3 |
| 0x7afea174b395c1cea747eaf761bb2f95f512bee7 | |
| 0x168c86825587df2e5ae659a22ad7e0b10df93b70 | |
| 0xdc35988ff5fea2b87561b30746fbb9b72b1c1628 | |
| ETH | 0xCC1AE485b617c59a7c577C02cd07078a2bcCE454 |
| 0x2118e4432d668aCFa347ddBA0efCcc6BB04DB297 | |
| 0x483D88278Cbc0C9105c4807d558E06782AEFf584 | |
| 0x1A61Df134d766f1e240FBFAEe79bBeCC04195f62 | |
| 0x8bf8cd7f001d0584f98f53a3d82ed0ba498cc3de | |
| 0x40cBe7580168d52b7FEC884120B31115c3F7E37E | |
| 0xce013682eddefaca8c94fe56a43a04212ebe4673 | |
| 0xae88ac9800594b43ac25a57374a5dac3d183bbc1 | |
| 0x0516063942078f5A0608eA42dDb5346cb6cf1c56 | |
| 0xcEFAB204B42aA5c532ED59F3d926AdA83c1158ba | |
| 0x9008D19f58AAbD9eD0D60971565AA8510560ab41 | |
| ETHW | 0x0F2eB0e8d8E6F5f10e76cA5Ce588e16D5F9ffdf1 |
| FTM | 0x13b4147f29e53eb85276dc01c74e8fb6b0a28b76 |
| 0x4349fc96680bd7dd7e4db5e0d1f694e4c381074f | |
| 0x9Ca2a3cAb7319FFA4BdE00871cB41634B91ED82f | |
| 0xe51cdfe7f2458bcb199d877eacfc6316dcf6cbc7 | |
| 0x09305e7684d8cb4b86f7d4f2cc3da46051a54d49 | |
| 0x3b74b91360d7c1b59dc157dcfe01abae72557df2 | |
| 0xbe7dcaffc4ee6fe7df32a0249abd9d5755f55bd7 | |
| 0xEBf4FBB9C81b84dd5CF89BC75588E5d0018501b3 | |
| KAVA | kava1spv566tt3gt05n7cx9vfz47j3z878h88yywgan |
| KDA |
k:a9f3672d7ad7a1e4592702d73b220cbc61db1fa17f 89a56131d965bc03959913 |
| LTC | Lcrkh5it7ndxVswms1QuRd78g7Fx8a2Ude |
| LUNA | terra1ynfwyv06jk86lvmf429zm7muxucjxajvjukhyx |
| MATIC | 0x4515be0067e60d8e49b2425d37e61c791c9b95e9 |
| 0xD4342E0277b3B9d11902FA1760F072868ECDBE2e | |
| 0x6aa13fafb79f1b422431198dd4c810e786f192c5 | |
| 0xba23c0812480423e1bfffa297ba7b0660e7b3f73 | |
| ONE | one1gcx262juw97v73m29en5z2ny0h86s20tfal4l8 |
| OP | 0x964c192e54E5eF4176626875BB53071956579fca |
| 0x75497999432b8701330fb68058bd21918c02ac59 | |
| 0x4be18b9AabF1D530d2949Ed3faAE2c7Db1e37c21 | |
| 0x9113040171B1ADe54de401380a8cd4d1261111C0 | |
| SOL | G3udanrxk8stVe8Se2zXmJ3QwU8GSFJMn28mTfn8t1kq |
| TFUEL | 0xfd67e1084282c6f9945738704c222713e0342949 |
| THETA | 0xfd67e1084282c6f9945738704c222713e0342949 |
| TOMO | 0xbbE2a100822fc7022c0f42E277b338F67371c5b0 |
| TON | EQATuwsj4O2cXXFwaIdDRyS9Vv19Emmd6mwHy41QiiBqLH8N |
| TRON | TPFUjxQzG88Vwynrpj2W61ZAkQ9W2QYgAQ |
| TP75t6owoqXxskLq6FB2R37PymNTmohq9L | |
| VET | 0xBcbb4cA01cF62c07DB339C985c609a67acdf1DBC |
| XDAG | 15VY3MadZvLpXhjzFXwCUmtZcHszju6L9 |
| XLM |
GBPIDVKDSNF74OAGVBSPKLW73CSCGISBOB RB3ODROTMOEENZFC6WJFPN |
| XRP | rpQxVcjVF2fC23r3xKyJS53jw8d5SRhZQf |
| XTZ | tz1UH89jqhV9x9W6UKByuUQkeGhWtWgm1Fq2 |
| tz1bAjg8KhBjzRMuPbdLfC4EvETmdsuruynm | |
| ZIL | zil1ntf5fv4swp9d2tns6dftsvy3apry5t4n2ydw4a |
Official Channels
CoinEx has fully opened communication channels for users. If you have any questions, you can reach out to us through the following official channels:
Telegram: https://t.me/CoinExOfficialEN
Twitter: https://twitter.com/coinexcom
Instagram: https://www.instagram.com/coinexcom/
We sincerely thank all users for your continued trust, understanding, and support in CoinEx during such a difficult period.
CoinEx Team
Sep 14, 2023