Dear CoinEx Users,
CoinEx expects to complete the reconstruction and deployment of the wallet system and resume deposit and withdrawal services for the following cryptos at 8:00 Sep 21, 2023 (UTC).
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Coin |
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BTC |
ETH |
USDT （ERC20） |
USDT （TRC20） |
USDC （ERC20） |
TRX |
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LTC |
BCH |
DOGE |
SHIB |
BNB |
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Notice
CoinEx will upgrade the deposit addresses for the above assets at 8:00 Sep 21, 2023 (UTC), and generate new deposit addresses for all users. Please DO NOT use any old deposit addresses you may have saved - The old addresses will NO LONGER work and assets sent to them will be permanently lost. Please be sure to double-check that you are using the new address before depositing.
Over the next few days, there may be a large number of pending withdrawals, and it may take longer than usual to process all the withdrawal requests, please be patient. We ensure the new wallet system is stable, and we will gradually resume deposit and withdrawal services for more assets. Please pay attention to official announcements for the progress.
Safeguarding user assets has always been our top priority at CoinEx, and we have been committed to and implemented 100% reserves to safeguard user asset security, since going online in 2017. After this upgrade, we will be further improving our security construction, risk systems, and investing more in the security field.
We sincerely thank you all for your support and trust in CoinEx, and we will continue to strive to provide better products and experiences for everyone.
CoinEx Team
Sep 20, 2023